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Terms & Conditions

Welcome to Cakes and Cookies, an affiliate of The Nibble Nook Ltd. By placing an order through our website, you agree to the terms and conditions outlined below. As an online bakery, it's important for us to establish clear Terms & Conditions to govern the use of our website and the purchase of our delicious products. Our Terms & Conditions are designed to protect both our customers and our business, outlining important aspects such as user rights, payment methods, product warranties, and more.

  • Company Information

  • Business Name: Cakes and Cookies

  • Affiliated With:The Nibble Nook Ltd

  • Email: thenibblenook@yahoo.com

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  • Products & Orders

  • We specialise in homemade cakes and cookies, including custom orders. 

  • All our products are made to order and may vary slightly from product image. 

  • While we take great care in handling food allergens, We cannot guarantee that any item is free from allergens such as nuts, gluten, dairy or soy.

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  •  Payments

  • Full payment is required at the time of placing your order. 

  • We accept the following payment methods:

  • Debit/credit card

  • Google Pay

  • Apple Pay

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  • Delivery & Collection

  • We offer Nationwide uk delivery with an estimate shipping time of 2-3 business days. 

  • Our bakes are sent out for delivery in perfect form, if for any reason they arrive in an unsuitable manner we will have to take the issue direct to Royal Mail. 

  • Local Collection and Local Friday Delivery is also available - details provided at checkout.

  • Delivery dates are estimates and delays may occur due to external factors (e.g. courier delays, weather). 

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  • Refunds & Cancellations

  • Due to perishable and custom nature of our products, We do not accept cancellations, refunds, or returns once order is placed. Please ensure all details (including delivery address) are correct before confirming your order. 

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  • Personal Data & Privacy

  • We collect personal information (e.g. name, address, email) solely for the purpose of processing and delivering your order.

  • Your data will not be shared with third parties except as required to fulfil your order (e.g. delivery couriers).

  • We use cookies to improve website functionality and user experience. By using our site, you consent to our use of cookies.

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  • Liability

  • Cakes and Cookies shall not be held liable for any allergic reaction or misuse of products once delivered. 

  • We are not responsible for delays caused by third-party couriers or incorrect delivery details provided by customers.

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  • Contact us

  • If you have any questions or concerns regarding these terms, please contact us at:

  • thenibblenook@yahoo.com

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